Store Manager

Job Descriptions

• Customer Service & Satisfaction:

• Deliver excellent service to ensure high levels of customer satisfaction.
• Respond to customer complaints and concerns in a professional manner and deal with all issues that arise from staff or customers (complaints, grievances, etc).

• Team Management & Leadership:

• Motivate the sales team to meet sales objectives by training and mentoring staff.
• Hire, train, and oversee new staff.

• Business Strategy & Operations:

• Create business strategies to attract new customers, expand store traffic, and enhance profitability.
• Ensure store compliance with health and safety regulations.
• Develop and arrange promotional material and in-store displays.
• Complete store administration duties and ensure compliance with policies and procedures.
• Monitor inventory levels.

Qualifications

• Education:

• Bachelor’s degree in Business Administration or relevant field.

• Experience:

• A minimum of 2 years experience working as a store manager or assistant store manager is required.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of business management processes.

• Personal Attributes:

• Strong conceptual, graphic design, type, and page layout skills for projects ranging from print to interactive to broadcast.
• Excellent communication and interpersonal skills.