gentlewoman

Sales Staff

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Job Descriptions

• Customer Service & Engagement:

  • Greet customers, respond to questions, improve engagement with merchandise, and provide outstanding customer service.
  • Direct customers to merchandise within the store.
  • Introduce promotions and opportunities to customers.
  • Handle exchanges and customer complaints.

• Sales & Product Knowledge:

  • Achieve established goals.
  • Increase in-store sales.
  • Cross-sell products to increase purchase amounts.
  • Superior product knowledge.

• Operations & Inventory Management:

  • Operate cash registers, manage financial transactions, and balance drawers.
  • Maintain an orderly appearance throughout the sales floor.
  • Assist with inventory, including receiving and stocking merchandise.

Qualifications

• Education:

  • Bachelor's degree in related fields

• Experience:

  • Retail sales experience is preferred.
  • Proficiency in using computer software and POS systems.

• Personal Attributes:

  • A professional appearance.
  • Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Ability to work as part of a team.
  • Strong multitasking skills.
  • Strong people management skills.
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