Job Descriptions
• Customer Service & Engagement:
- Greet customers, respond to questions, improve engagement with merchandise, and provide outstanding customer service.
- Direct customers to merchandise within the store.
- Introduce promotions and opportunities to customers.
- Handle exchanges and customer complaints.
• Sales & Product Knowledge:
- Achieve established goals.
- Increase in-store sales.
- Cross-sell products to increase purchase amounts.
- Superior product knowledge.
• Operations & Inventory Management:
- Operate cash registers, manage financial transactions, and balance drawers.
- Maintain an orderly appearance throughout the sales floor.
- Assist with inventory, including receiving and stocking merchandise.
Qualifications
• Education:
- Bachelor's degree in related fields
• Experience:
- Retail sales experience is preferred.
- Proficiency in using computer software and POS systems.
• Personal Attributes:
- A professional appearance.
- Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Ability to work as part of a team.
- Strong multitasking skills.
- Strong people management skills.