Online Admin

Job Highlights

• Provide customer service for the best and happiest experience.
• Responsible for work to achieve goals.
• Experience will be an advantage.

Job Descriptions

• Provide customer service for the best and happiest experience
• Coordinate with relevant branches and warehouses to manage orders for customers.
• Manage products on online channels - Website, Facebook Shop
• Prepare for a special campaign
• Resolve customer complaints and issues

Qualifications

• Minimum Degree holder (in any field).
• Experience in a customer service environment would be strongly considered.
• Knowledge of customer service best practices
• Empathetic and personable call demeanor
• Excellent writing skills
• Service-minded and good communication skills
• Attention to detail, patient and fast learning
• Have the ability to solve immediate problems.
• Able to work in flexible hours and able to take pressure.