Customer Service ( Online Admin )

Job Highlights

• Provide customer service for the best and happiest experience.
• Responsible for work to achieve goals.
• Experience will be an advantage.

Job Descriptions

• Provide customer service for the best and happiest experience.
• Coordinate with relevant branches and warehouses to manage orders for customers.
• Manage products on online channels - Website, Facebook Shop.
• Prepare for a special campaign.
• Resolve customer complaints and issues.

Qualifications

• Minimum Degree holder (in any field).
• Experience in a customer service environment would be strongly considered.
• Knowledge of customer service best practices.
• Empathetic and personable call demeanor.
• Excellent writing skills.Service-minded and good communication skills.
• Attention to detail, patient and fast learning.
• Have the ability to solve immediate problems..
• Able to work in flexible hours and able to take pressure.