gentlewoman

Customer Service ( Online Admin )

Job Highlights

  • Provide customer service for the best and happiest experience.
  • Responsible for work to achieve goals.
  • Experience will be an advantage.

Job Descriptions

  • Provide customer service for the best and happiest experience.
  • Coordinate with relevant branches and warehouses to manage orders for customers.
  • Manage products on online channels - Website, Facebook Shop.
  • Prepare for a special campaign.
  • Resolve customer complaints and issues.

Qualifications

  • Minimum Degree holder (in any field).
  • Experience in a customer service environment would be strongly considered.
  • Knowledge of customer service best practices.
  • Empathetic and personable call demeanor.
  • Excellent writing skills.Service-minded and good communication skills.
  • Attention to detail, patient and fast learning.
  • Have the ability to solve immediate problems..
  • Able to work in flexible hours and able to take pressure.
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